Ravenfield Ponds are committed to protecting your privacy and keeping your personal information confidential.

We use the information we collect about you to primarily administer your account, we may also promote our related products and services to you, and for market research purposes.

What information do we collect?

When you contact Ravenfield Ponds we collect your e-mail address, telephone number and postal address. We also keep a record of which products and services you are interested in or have subscribed too. We will communicate with you by e-mail, telephone or letter.

How do we use the information?

The information collected about you by Ravenfield Ponds is to make sure that any communications that we send to you are relevant. We may use the information we collect to occasionally notify you about important changes to our website, services, products and offers.

We do not pass on your details (without your permission) to anyone else unless it is in relation to services you have agreed to. We will not sell, rent, share, trade or give away without your permission any information we hold about you.


Ravenfield Ponds may also send you useful and personalised information, updates and advice. You can choose to unsubscribe from our newsletters at any time. If you are unhappy to receive these mailings from us please let us know via our contact form .

Your rights

You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected.

Your consent

By using our website at www.ravenfieldponds.co.uk, you consent to the collection, processing and use of this information.


Any changes to our privacy policy will be highlighted on this web page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.


We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including account details or details you provide us when accessing or ordering from this website unless this can be proven at law to be due to our negligence.


The Ravenfield Ponds website uses ‘cookies’ which are small pieces of information stored on your computer’s hard drive by your browser. These allow us to recognise you and to provide features to make your use of our website a personalised experience. Most browsers allow the cookie function to be turned off.

Further information

We value your opinion, if you have any comments or queries about our privacy policy, please contact us to discuss.